The choice of a specific method depends on the specifics of the company's activities, job requirements and assessment goals. Correctly selected methods allow you to obtain reliable information about employees and make informed personnel decisions.
Testing employees for professional suitability.
These are methods used by HR professionals. Usually, the tests are designed for candidates for various positions, but they can be applied to existing employees to find out how well they are suited for their roles.
In this way, it is possible to discover that an employee taiwan mobile phone number example is better suited for another job. Tests help to reveal hidden potential of people, notice the first signs of professional exhaustion and quickly take necessary measures.
Certification is a process widely used in industrial facilities, retail, and organizations of all sizes, from small to large companies. It includes a list of questions for employees based on their professional specialization. As an example, for sales managers, the certification list may cover:
basic sales algorithms;
methods for overcoming customer objections;
strategies for communicating with new clients;
differences between personal and corporate approaches to communication;
business negotiation skills;
ways to bring back customers who haven't purchased anything for a long time;
many others.
Tests are a set of tasks that combine theoretical and practical parts. This is a kind of exam that checks both the understanding of job responsibilities and the ability to perform them - something similar to exams in a driving school.
For example, a sales manager will have to simulate a cold call, convince a client to place an order, offer him several additional products and skillfully handle objections.
Career development tests involve more challenging tasks and are used when an employee is seeking to advance in their career. As a manager, you evaluate their level of knowledge and determine whether they deserve a promotion.
Testing employees for professional suitability
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Questionnaire tests are effective tools for assessing professional preferences, personal qualities, and the level of emotional exhaustion among employees. There are two popular assessment methods:
Holland's test for determining professional personality type. Workers are asked to choose from 42 pairs of professions the one they like the most. For example, between a car mechanic and an aviation instructor, a gamekeeper and an interviewer, a pastry chef and a clerk. This allows us to identify how well the profession matches a person's personal qualities. For example, a person who prefers solitude will most likely be out of place in a profession that requires active communication.
The burnout test includes a series of questions that the employee must answer “yes” or “no”. They concern satisfaction with the chosen career, fatigue from work tasks, experiences, stress and anxiety. The diagnostic method helps to identify the presence of burnout, determine its stage and offer possible solutions.
Benefits of professional tests:
accurately determine whether an employee is suitable for the position, which allows decisions to be made about promotion or dismissal;
The tests can be carried out directly by the manager if he is competent in this area.
Disadvantages of tests:
organizing them can be difficult, especially when an employee works remotely;
in a situation where there is a shortage of personnel, the manager may find himself in a difficult situation: on the one hand, the employee is not suitable for the position, but on the other hand, he cannot be fired or replaced either. In such cases, forewarned is forearmed!
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