Such a potential client can listen to your offer, feel in their phone number identifier philippines subconscious that it can be useful and applicable to them. They didn't immediately say "I'm not interested" and didn't hang up while talking to the operator, but they didn't show much interest either. Of course, for cold calls, this is already an achievement. However, there is still a lot of work to do with them. For reference: " Customer Attraction ", such contacts who made the initial contact remain in the work of the call center operator.
The operator sends this client a commercial proposal, and after some time contacts him again to "push" him further along the funnel, answer questions and close new objections, thereby turning him from a "Lead" into a "Warm Client". If this transformation does not take place , then such a client is not transferred to the customer - he does not pay for it . This is where the very difference is hidden! So, Lead ≠ Warm Client A warm client is a more liquid asset Do you know where the biggest “lead drain” occurs? That’s right, at the stage of working through primary objections .