from Bill Gates: Your most UNsatisfied customers are your greatest source of learning.
CRM puts the customer in the middle of everything and seeks to meet their needs, showing that your company is there, with open ears and always looking for the best ways to solve problems or “pains”.
Currently, CMR is one of the most important and innovative technologies available on the market for managing customer relationships and generating more sales.
Why is CMR so important?
Unless your business has no customers, you need to pay close attention to who buys from you.
And CMR is the ideal technology to get closer to your audience, after all, there is no sale without relationships.
According to Sales Force, applying CRM strategies in a company can boost sales by approximately 30%, sales productivity by up to 34% and the accuracy of closing deals by 42%.
With CMR, you save time on manual processes and efforts and start organizing accounts and data in a practical way, accelerating and simplifying your sales team's process.
Instead of being stuck in spreadsheets and paper, information can be accessed in real time by any team member, from anywhere. This way, your team works with up-to-date customer information and closes sales much more easily.